Customer Reviews

4.5 Star rating reported as of 5th December 2023


Here are a few of our recent reviews, if you would like to read them all please visit indeptendant review site Trustpilot and search for our page: The English Sofa Company:

Date of experience April 2024: Thank you for everything!

The experience has been excellent. Easy to order sofas with back up and acknowledgements by Nathan and the sales staff at The English Sofa Company. The sofas were made in the stated time and I was kept informed about delivery and times and they were all spot on with emails and texts and calls from both companies. The sofas are absolutely perfect in colour and quality and comfort. The delivery lads were both charming, pleasant and engaging and on time, calling me 20 mins before arriving and were very careful with my new sofas and my property being a small cottage.

Alison Buller

Torino Comfy Fabric Sofa

'Customer purchased a Torino suite in Finesse Chianti'


Date of experience December 2023:  Absolutely first class service and products

We are absolutely delighted with our leather sofas and footstool. Right from our initial visit to the showroom the staff could not have been more helpful. Eg They advised us of the best leathers to select if you have pets. They kept us updated on progress and delivery dates, and the delivery team were brilliant too. We would highly recommend the very professional English sofa company. Our Sofas look even better in real life and we are thrilled. Thank you thank you thank you!

Yorkshire Lass

St Charles Hand Antiqued Leather Sofa

'Customer purchased a St Charles suite in Dune Coffee'


Date of experience November 2023: Great experience in The English Sofa Company

I purchased this handmade leather sofa bed and have been using it for two weeks, and i am extremely satisfied. Firstly, its appearance and texture are excellent; the leather material is high quality and the craftmanship is meticulous. Sitting on it is very comfortable, and lying down feels fantastic, especially when i unfold the it into a bed. Since i started using it, it still looks brand new with no noticeavle signs of wear, which demonstates its durability. Assembly is also very straightforward, with clear instructions provided. Furthtermore, the customer service from the seller is outstandig; they have provided prompt support after the purchase. In concluson, I highly recommend this sofa bed; it is a high-quality piece of furniture and well worth the investment.

Zikun Ni

Abbey Leather Sofa Bed

'Customer purchased Abbey 2.5 Seater Sofa Bed in Tribe Grey'


Date of experience September 2023:  Find your perfect sofa here!

Was struggling to find the perfect sofas that was able to fit the criteria for the whole family. If you have been looking for sofas, you would understand how there is a lack of options and customisation provided from other companies.

I was fortunate The ESC and was in a position to go to their store and see first hand the quality of their products and the care they put into them. Was able to get more details and assistance with the type of material, colour, filling, shape and size of the sofa.

It has been nearly a year since we purchased the sofas and i have had no complanits from the family and guests. It is comfortavle for everyone and you can feel the quality every time you sit down.

The prices they quote i would say is fair but probably more on the picey side however that is becauze you are paying for a long term investment that isnt filmsy and will be a part of your loving area for at least a decade.

In the future i will definitely do business with them again.

Karan Ruprah

Torino Comfy Fabric Sofa

'Customer purchased a Torino suite in customers own fabric (Moda Teal)'


Date of experience March 2023: We've been searching for our perfect....

We've been searching for our perfect sofa for months, after being recommended The English Sofa Company by a friend, we couldn't be happier

After ordering a selection of samples and a trip down to their Manchester showroom, we finally decided to purchase the ' Wellington' sofa. And we do not regret it.

Exceptional service and the sofa is everything we could have wished for! We will no doubt recommnend The English Sofa Company to our own friends & family! 

Cecilia Fielding


Date of experience February 2023:  My new sofas arrived yesterday and are....

My new sofas arrived yesterday and are absolutely lovely. Order and delivery was excellent. I highly recommend this company for the quality of their products and the excellent service.

Friend of Ted

Date of experience November 2022:  Beautiful settee

Beautiful settee, well made and very comfortable. Communication was great and the delivery guys were really helpful - Unpacked the settee, put the legs on and took all the packaging away. V happy wth everything!



Date of experience September 2022:  A very helpful company

Review - The English Sofa Company


Date of experience September 2022:  Great facility

Great facility. Extensive showroom on site overlooking the factory workshop where the furniture is made.  Extremely helpful staff


Date of experience July 2022:  Beautifully crafed settee

We absolutely love our new settee, it’s exactly what we wanted. There was a slight delay on delivery date, but we were kept informed all the way. The delivery was on time and managed with ease.  The settee it’s self is beautiful, and cosy & comfortable to relax on.

We love our new puritans can’t thank the English Sofa Company enough for making the whole process easy and hassle free


Great service, fantastic product and made just down the road.

We were looking for a new corner sofa for the family room. Having looked at a number of companies we found that most were made abroad and where posisble we always like to buy British manufactured goods. We dropped into the showroom and found the perfect sofa. The service was great and we ordered there and then. We chose the perfect leather from a huge range of options. Delivery was within the time frame stated and the product is awesome. The delivery company were great and kept us informed about time of arrival. The threee os us love chilling out on our new sofa....

Robert - 10/10


Quality, design and service excellent

The furniture is of excellent quality, delivered before the estimated date and we are extremely pleased with it.

J.C - 10/10


Also referring to the Trafalgar Leather Sofa - it's a popular model !

Just took delivery of my Trafalgar 3.5 sofa and chair in Bruciato aniline leather. Would just like to say how satisfied I am with the quality of leather, construction and design is excellent. New customers should have no concerns when purchasing from The English Sofa Company.

Gary - 10/10


Fantastic quality and looks amazing

Can't tell you how happy we are with the sofa we recieved this week. It is fantastic quality and looks amazing. Customer service has been great, friendly and knowledgeable. The sofa came within the time frame, payment was easy and the delivery men did a great jon of getting it in and assembling. I'll be recommending your company to friends and colleagues. Thank you.

E Browne - 10/10

Fine Craftsmanship

Recieved my settee today, well worth the wait and a fantastic addition to my home. I am now asking myself whether I need a chair to go with it !!!   Once again many thanks for your help and please pass on my thanks to the production team for a fine piece of craftmanship.

Mr Barry Smithson - 9/10


Couldn't be more happy with my english sofas!

My Abbey sofa was delivered yesterday and it’s just perfect. Thanks once again.

Mrs M. Elliot, Cincinnati Ohio, USA - 9/10



Having just taken delivery of my Barrington sofa I just wanted to thank everyone involved in the delivery process which I have found to be the most efficient in all home deliveries I’ve experienced. Friendly, efficient and professional staff and full communication at all stages made the delivery a breeze. Oh and the sofa looks great too!

Mr M. Hassomo, Guildford, UK - 10/10


Just a quick thank you for making and delivering the swivel chair I ordered three weeks ago in time for my husbands birthday. My husband loves the chair and I thought I’d left it too late, so I really appreciate your efforts, all the best for the future.

Mrs S. Magonigal, Limavady, Northern Ireland - 9/10


I have today received the delivery of my order. May I say how pleased I am with it, the quality and comfort are second to none, the delivery driver and his assistant were extremly polite and helpful, even removing and replacing a door to deliver the chair exactly where I wanted it. Many thanks

Mr Ballard, Gloucestershire, UK - 10/10


We would certainly recommend anyone to purchase furniture from The English Sofa Company.The staff from first contact were excellent, very helpful and informative. The quality of the sofas is excellent, we have nothing but praise for the company, we would not hesitate to buy furniture from you again. Many thanks

Mr Stewart, Cheshire, UK - 10/10


We took delivery of our suite yesterday, delighted with it.  The delivery guys were great as well.
Thank you.

Mr Dougherty, Powys, UK - 9/10



We understand that sometimes things don't go perfectly to plan but we pride ourselves on responding quickly to any issues you may have...


Thank you very much for sending out one of your upholsters to inspect and repair my sofa.
The problem was with the construction of the hardwood middle tretcher beam as the joint was slightly off. The repair man made a good job, he re-set the joint and added a strenthening block and additional screws to the wooden frame. It seems to have been completely repaired and the technician was very helpful indeed.
Thank you again, and now I know what the problem is I will be happy to order the fabric chair that I like on your website. You were very helpful and I appreciate it.
Mr Roach, London, UK



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