Your feedback helps us improve
Thank you for sharing your feedback. We appreciate that there may be another reason why you have decided not to go ahead at the moment.
Whether it was something about the samples, website, product information, delivery, communication, showroom experience, order process or anything else, your feedback is genuinely useful.
At The English Sofa Company, we always want the buying journey to feel clear, helpful and easy to understand. Customer feedback helps us spot where we can improve, whether that is the information we provide, the way we follow up enquiries, or the support we offer when customers are choosing fabrics, leathers, sizes and styles.
If you would be happy to share a little more detail, you can simply reply to our email with your comments. Even a short sentence is helpful and will be passed on to the team.
Thank you again for taking the time to let us know. It helps us better understand what matters most to customers when choosing their furniture.
If you still need any help, you can reply to our email or call us on 0161 736 5733 and we’ll be happy to help.