Free Returns

Risk free returns
All of our beautifully hand-crafted furniture is made in our purpose-built factories by skilled local craftsmen and women. The materials we use are also locally sourced, meaning we can guarantee quality from start to finish. Our expert craftsmen work hard to make sure your new sofa is the best it can be. For that reason, we’re confident you’ll love it! But you can rest assured that if anything isn’t perfect, our friendly team will sort it out for you.
• Hassle free – feel free to return the sofa for any reason, even if you just don’t like the way it looks (although we’re sure it’ll look great!).
• Stress free – our friendly team are available to talk to 7 days a week and will answer any queries you might have.
• Convenient – if you do end up returning your sofa, we’ll organise a collection date to suit you, so you can sit back and relax knowing you’re in good hands.

 

 

If you would like to return your sofa, you can email us within 14 days of delivery and we will arrange for it to be picked up and returned to us, free of charge. Once your sofa has been returned, we’ll organise for your refund to be paid via the same method you used to pay for your sofa. If you have any queries about our Free Returns offer, feel free to speak to a member of our team on 0161 736 5733 or email us at sales@theenglishsofacompany.co.uk . For more information, see our Terms & Conditions.

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